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How has a failure, or apparent failure, set you up for later success? Do you have a favourite failure?
My “act first” process is not foolproof. It can result in mistakes. In other areas of my business, we’ve changed policies that drew criticism from our customers, launched services too early, and pursued acquisitions that failed to close. But I consider these necessary risks, taken in the pursuit of innovation. In busin...
Hiroshi Mikitani · read it in full
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