Founder and long-serving chairman of FedEx Corporation
When I first met Sergeant Jackson I had grown a mustache and had taken up the affectation of smoking cigars, because I thought this made me look, you know, quite dashing and much older than my 22 years, or what have you. And the first thing that Sergeant Jackson did after I asked him to, in essence, take the insignia off, you know, just tell me straight up what I could do to improve my performance. And he told me, he said, “Well, the first thing, shave off that ridiculous mustache, and quite smoking the cigars — because you look absurd — and be yourself.” And I don’t think I ever forgot that. I don’t think I ever tried an affectation after that point in my life.
Academy of Achievement interview, Jackson Hole, Wyoming, 23 May 1998 source ↗