What counsel would you give your twenty-year-old self — and what should they ignore?

The most important piece of advice that I could give them is to take advantage of the tremendous reservoir of knowledge that’s out there today. Spend some time learning how the world has evolved. There are a lot of good lessons in history, and other peoples’ experiences in the past, that could be exactly the solution to the problem you’re looking for.

One day, I spoke to him about my sense of shame. He looked me in the eyes and told me that brewing was a science; it was not about getting drunk. He did not stop there. He said: 'Do not make judgment on things, people, and issues with half information.' He said there is truth in everything you see around. So, look for everything in its entirety. That was a game-changing moment for me.

Never give up your passion for learning. And zoom out of your field before you zoom in. Some of my very best business insights have come from reading around subjects. They have come from approaching questions at a strange angle, from thinking about them from a different point of view. A lot of the knowledge that has really given me an edge in business has come from history, psychology, even chemistry. Connecting seemingly unconnected dots is what has served me well.