The highest form that civilization can reach is a seamless web of deserved trust. Not much procedure, just totally reliable people correctly trusting one another. That's the way an operating room works at the Mayo Clinic. If a bunch of lawyers were to introduce a lot of process, the patients would all die. So never forget, when you're a lawyer, that you may be rewarded for selling this stuff, but you don't have to buy it. In your own life, what you want is a seamless web of deserved trust. And if your proposed marriage contract has forty-seven pages, my suggestion is you not enter.

Do you have a big visionary master plan for how the world will work in twenty years? Do you have massive ambitions to revolutionize your industry? Don’t feel bad if you don’t. I never did. A year and a half after starting CD Baby, it was just me and John, my first employee, running it out of my house. One night, I decided I should think more about the long-term future of this thing. I sat with my diary for a few hours of introspection. Afterwards, I wrote John an email that went like this: “I think there’s a chance that this thing might be huge one day, so we better start preparing for that now. I mean some day, we might have a thousand artists. We might need a third employee! We’d need three computers, and need to figure out how to network them together. We might even need to start moving CDs into the garage, since eventually they might fill up the living room. Yes, I know it sounds grandiose, but I think things are headed that way.” Years later, after I had 100,000 artists and 85 employees, John would often get a good laugh out of this letter I sent him in 1999. Journalists would ask, “What’s your long-term goal?” I’d say, “I don’t have one. I surpassed my goals long ago. I’m just trying to help musicians with whatever they need today.” So please don’t think you need a huge vision. Just stay focused on helping people today.

That’s a very good question. I think I’m a very lazy writer and by that I mean that I do not battle, I don’t struggle too hard against it. If I have difficulties in the writing, I just go and do other things. I don’t feel a compulsion to write. Of course, when I start writing then it becomes a compulsive activity, because I’ve begun something and I want to continue, want to finish it. … I know there are other writers who sit down religiously every morning, they take their espresso, they put a clean sheet of paper there and they sit looking at that paper until they’ve finished or covered at least a number of those pages. No, I’m not like that. I have to be ready. It has to gestate it for quite a while and then it’s ready to burst forth.

I am my target audience

My mother said — and I didn’t realize how well it works — when I’d bring a drawing to her, she said, “I don’t look at the drawing. I looked at the child, and if the child was excited, I got excited.” And then we could discuss it. Because we were bringing something that meant something to me as a child. And so she would join in my lassitude, or my excitement, or my frustration. She wasn’t a psychologist, but she did understand this simple matter. Also, it accomplishes the only thing that has any meaning to a little child. The only thing an adult can give a child is time. That’s all, there isn’t anything else. That’s the only thing they need, really, is time. If you give them time, you’ll have to be understanding of them and give them time.