I was a student at Yale and wrote a paper about the computerized society that was on the horizon. ... Then I sort of let that lie. I didn’t get a particularly good grade on it, as I recall.

But in 2007, the music stopped. We had lost sight of our shared purpose and our guiding principles, in which growth and success began to cover up mistakes and a disease set into Starbucks. That disease, hubris. We lost our way and believe it or not, we almost lost the entire company.

I had set my mind on winning the 1500-meter gold medal in Helsinki in 1952. ... And, it all came disastrously wrong when I came fourth instead of winning. ... Instead of retiring in order to devote myself to medicine, I decided to go on for another two years while I was still a student, working clinically in London, and I did that.

As I was lazy and rarely did my homework, I finished high school with a rather mediocre exam. I almost did not pass in English language. Recently, my previous teachers allowed me to see their report on my high school performances, which included the following statements: Despite the fact that her talents are rather equally spread among many areas of knowledge, her performances are rather different depending on the distribution of her interests. Thus, with her strong display of self will she can be decidedly lazy in some topics over years, while in her areas of interests she performs to a degree far extending that required for normal school purposes.

Finding gratitude and appreciation is key to resilience. People who take the time to list things they are grateful for are happier and healthier. It turns out that counting your blessings can actually increase your blessings. My New Year's resolution this year is to write down three moments of joy before I go to bed each night. This simple practice has changed my life. Because no matter what happens each day, I go to sleep thinking of something cheerful.