No big challenge has ever been solved and no lasting improvement has ever been achieved unless people dare to try something different. Dare to think different.

You'll see I wear only gray or blue suits. … I'm trying to pare down decisions. I don't want to make decisions about what I'm eating or wearing. Because I have too many other decisions to make. … You need to focus your decision-making energy. You need to routinize yourself. You can't be going through the day distracted by trivia.

I told our Ariel team, we are not going to limp out of COVID. We're going to slingshot out of COVID. We're going to be pulling that rubber band back and back, and we're going to be warehousing ideas, and getting work done, and so when this is over we will pole vault ahead.

Yeah, I remember exactly that—I was in San Francisco, playing at a beautiful venue, and the siren of an ambulance came through, and it fit so well with the song that I started to play more to draw it out. I like to play in more noisy places so that I can take advantage of all the sounds helping me to build new things. But the one I remember the most is that siren in that venue. Sometimes I’ll play in venues where they’ll have coffee machines or milkshake machines—all these noises that I hated maybe five years ago—I love them now.

Day one of my first job out of college, my boss found out that I didn't know how to enter data into Lotus 1-2-3. That's a spreadsheet—ask your parents. His mouth dropped open and he said, ‘I can't believe you got this job without knowing that”—and then walked out of the room. I went home convinced that I was going to be fired. I thought I was terrible at everything… but it turns out I was only terrible at spreadsheets.