one of the things that I learned from doing Design Matters from my guest Danny Shapiro, and I think I mentioned this in part one of my interview with Tim; confidence is overrated. Danny Shapiro has said that what is more important than confidence is courage.

Tolerance ought only to be a preliminary step which allows us to get to know other people, and which prevents us from setting up bars, just because they may be of a different race or religion. The real value of any relationship is the fact that we learn to like people in spite of our differences.

I've actually felt slightly uncomfortable at TED for the last two days, because there's a lot of vision going on, right? And I am not a visionary. I do not have a five-year plan. I'm an engineer. And I think it's really — I mean — I'm perfectly happy with all the people who are walking around and just staring at the clouds and looking at the stars and saying, “I want to go there.” But I'm looking at the ground, and I want to fix the pothole that's right in front of me before I fall in.

All sorts of torturers, dictators, fanatics, and demagogues struggling for power by way of a few loudly shouted slogans also enjoy their jobs, and they too perform their duties with inventive fervor. Well, yes, but they “know.” They know, and whatever they know is enough for them once and for all. They don’t want to find out about anything else, since that might diminish their arguments’ force. And any knowledge that doesn’t lead to new questions quickly dies out: it fails to maintain the temperature required for sustaining life.

Part of what separates us from the other creatures on earth is that we make up stories. We are storytellers. And we can tell bad stories and we can tell good stories. We can tell stories that lead to division and hate and war. Or we can tell stories that lead to cooperation and peace and progress.

You'll see I wear only gray or blue suits. … I'm trying to pare down decisions. I don't want to make decisions about what I'm eating or wearing. Because I have too many other decisions to make. … You need to focus your decision-making energy. You need to routinize yourself. You can't be going through the day distracted by trivia.

I would end every night reading these ten letters. It made the numbers and the policies very concrete and very specific. And I was reminded that the choices we were making were affecting millions of people. I found that to be very useful.

What makes me proudest about them is that they also don't get cynical about it. They have not assumed because their side didn't win, or because some of the values that they care about don't seem as if they were vindicated, that automatically America has somehow rejected them or rejected their values.

There are some things about being president that I still have difficulty doing. … For example, faking emotion. Because I feel it is an insult to the people I'm dealing with. For me to feign outrage, for example, feels to me like I'm not taking the American people seriously. I'm absolutely positive that I'm serving the American people better if I'm maintaining my authenticity. And that's an overused word. And these days people practice being authentic. But I'm at my best when I believe what I am saying.

Nothing comes to my desk that is perfectly solvable. … Otherwise, someone else would have solved it. So you wind up dealing with probabilities. Any given decision you make you'll wind up with a 30 to 40 percent chance that it isn't going to work. You have to own that and feel comfortable with the way you made the decision. You can't be paralyzed by the fact that it might not work out.